Variant Does Not Exist Error

If you delete a product or variant in Shopify that customers are still subscribed to, it will cause the error Variant removed from Shopify.

1

In the ReCharge Dashboard go to Orders > Errors tab. 

2

Find the customers with the error.

3

Click Fix Issue to the right of the error pictured above.

4

Select the new variant to point them to. This will impact all customers currently subscribed to the product.

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