Customers are able to manage their subscriptions via their Customer Portal, customers will be able to log
You can also setup in your notifications section of ReCharge ways for customers to get links to manage their subscriptions. Of course, you are also able to manage the details for your customers as well, in case they contact you directly.
When an order is placed we create a customer within your Shopify system if one doesn't already exist. The unique identifier for each customer is their email address. Subscriptions will be associated with the email provided with the initial subscription order.
Customer made an order - where is their account?
When someone makes a subscription order, that does not automatically create a Shopify customer account for them, as there is no password provided. However, if that customer were then to register an account with the same email address, their previous order will be automatically connected and they will be able to manage their subscriptions.
If a customer were to register with a different email and try to go to their manage subscriptions link on the store's page, they'll receive the following notice.