Order Status

You can view customer history by opening the ReCharge Dashboard and go to Customers, search and select a customer, from here, click See Details beside the Address ID.

At the bottom of the following screen, you should see the table for the customer's History and between all the information that you can see there, you can check the status of the orders. 

Order Status:

  • SUCCESS - The order was placed and charged correctly.
  • QUEUED - Used for the upcoming orders
  • REFUNDED - After a full refund, the status will change to refunded.
  • SKIPPED - When a customer skips one recurring order, this status is applied

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