User authentication failed due to invalid authentication values error at checkout
Recharge Checkout on Shopify
Sections
Issue
User authentication failed due to invalid authentication values error message displays at checkout.
Environment
Platform: Recharge Checkout on Shopify
Resolution
This error occurs when the Authorize.net API key is different from the keys inputted in your Recharge account. Contact the Recharge Support team with your new keys if your Authorize.net API and transaction keys have changed.
Note: Reviewing the keys on Authorize.net automatically updates them. If you have checked the keys recently, provide the updated keys to Recharge.
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