Can I bulk update canceled and expired subscriptions without reactivating them?
Shopify Checkout integration Custom BigCommerce Recharge Checkout on Shopify
Canceled and expired subscriptions are not reactivated when updates are made.
If using the import tool, you will need to gather your data by pulling a Subscriptions export. If you would like to update all subscriptions, including active and inactive, use the Subscriptions - All export.
If you would like to update just inactive customers, use the Subscriptions - Cancelled and/or Subscriptions - Expired.
It is recommended to include canceled subscriptions in bulk updates to ensure the updates are in place if the customer reactivates.
Was this article helpful?0 out of 0 found this helpful
Didn’t find what you’re looking for?Contact us