Can I use automatic promotions or discounts in Recharge?

Automatic promotions or discounts do not require customers to enter a discount or coupon code, as the promotion is automatically applied when they have met the required parameters. Automatic promotion and discount compatibility varies depending on your ecommerce platform.

BigCommerce Automatic Promotions are not guaranteed to work with the Recharge Checkout and are not a supported feature. It is recommended that you create an automatic promotion and run a test transaction through the Recharge Checkout to confirm the promotion works as expected. Automatic customer discounts and shipping discounts in BigCommerce will not work with the Recharge Checkout. Free shipping discounts are created in Recharge.

Shopify's Automatic Discounts are not compatible with Recharge and can cause duplicate discounts at checkout if applied. Custom code can be implemented to use automatic discounts with your subscription products.See Applying discount code to checkout automatically for more information.

Shopify's Automatic Discounts feature can be used at checkout. But will not apply for recurring orders.