Do discounts in my ecommerce platform work in Recharge?
- Recharge Checkout on BigCommerce
- Recharge Checkout on Shopify
When you create a discount code within your ecommerce platform, that code only works for one-time purchases through the platform’s checkout. If your customer checks out with a subscription product, the code created in your ecommerce platform will not work.
The discount code must also be created within Recharge in order to apply to subscriptions or mixed subscription and one-time carts. The steps for creating discount codes in Recharge are outlined in the guide Creating Discount codes.
If you create a discount code solely on Shopify, that code will only work for the initial checkout order and applies to both one-time and subscription products in that order. If you would like the discount code to also work on future recurring orders, you must create the discount code in both Shopify and Recharge.
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