The Google Pay button is not present and doesn’t show as a payment option for some customers.
The user must meet the following criteria for Google Pay to display as a payment option:
- Using Chrome 61 or newer.
- A saved payment card.
- The saved card needs to contain some user information (such as a card holder name, or future expiration date).
- Google Pay must be connected to their Chrome browser.
When a customer has saved payment methods in their Chrome browser, Chrome might not make those cards available by default. This can also cause the Google Pay button to not be displayed.
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