Customer reports that they aren’t seeing the correct currency on their customer portal and the store uses the Novum theme.
- Migrated Shopify Checkout Integration
- Shopify Checkout Integration with Shopify Payments
Multi-currency is now supported by Recharge and best experienced on the Prima theme. When using Novum or the Theme Engine and multi-currency, the customer is charged in the presentment currency, but the merchant and customer portals display the amount paid in the Store currency.
For example, a customer who goes through checkout and pays 1400 jpy, continues to be charged in jpy, but their price is displayed in Dollars ($1400).
Recharge recommends switching to the Prima theme, where currency is displayed as presentment currency.
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