Can customers use Shopify Gift Cards?
Shopify Checkout integration
Platform: Shopify Checkout Integration
Shopify Gift Cards are not compatible with the Recharge Checkout on Shopify. Recharge Checkout on Shopify merchants may use Rise.ai to work with gift cards for their customers.
Shopify Gift Cards can be used as a payment method for checkout orders containing subscription products. Customers are still required to provide a regular payment method at checkout to ensure they are billed for their recurring orders.
There are limitations with Shopify Gift Cards and subscription orders, as follows:
- Gift cards can only be used for checkout orders, not recurring orders. When customers initially purchase a subscription using a gift card, the recurring charges are processed using the payment method on file.
- The gift card amount is only reflected on the Shopify order details. It is not reflected on the order in Recharge.
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