- Before you begin
- Step 1 - Create the discount code in Shopify
- Step 2 - Create a new discount code in ReCharge
- Step 3 - Choose the discount type
- Step 4 - Apply discount to a specific product or collection
- Step 5 - Select the product type
- Optional - Select channel permissions
- Step 6 - Add application limits
- Step 7 - Set a start and end date
- Step 8 - Review and save
Creating a discount code is a great way to add value to your customer's purchase. They can be used to obtain new customers, improve customer loyalty, and reduce churn.
This guide provides instructions on creating discount codes in ReCharge and an explanation of each setting.
Before you begin
- This article covers how to create a discount code for ReCharge merchants using the Shopify Checkout integration. The process is a little different if you use the ReCharge Checkout on Shopify or BigCommerce, visit our dedicated guide for the correct process.
- Due to an API limitation, discount codes for subscriptions must be created in both ReCharge and Shopify. It is recommended to create your discount in Shopify first and add the same parameters to your discount code's settings in ReCharge.
- If you would like your customers to be able to apply a discount code to an upcoming, recurring order, you will need to check the Allow customers to input discount code on customer portal box in Settings > Customer portal.
Step 1 - Create the discount code in Shopify
Create a new discount code in Shopify. Take note of the following attributes you choose as they will need to be applied in ReCharge.
- Discount code
- Usage limits
- Active Dates
Step 2 - Create a new discount code in ReCharge
- In the ReCharge Dashboard, click on the wrench icon and select Discounts.
- Click the Create discount code button in the upper right-hand corner.
- Enter the discount code you added to Shopify. Note that the discount names are not case-sensitive.
Step 3 - Choose the discount type
Choose between fixed amount, percentage, or shipping discount and enter the total discount amount, match what you put into Shopify.
Step 4 - Apply discount to a specific product or collection
You may want to create a discount that only applies to a specific product or a specific collection. Under Applies to, select the product or collection. If the discount code applies to all products or collections, you can skip this step.
Step 5 - Select the product type
You have the option to apply the discount to all product types, one-time products, or subscription products.
Optional - Select channel permissions
You can enable and limit which channels will accept the discount code.
- Customer Portal: Any discount applied via customer portal, typically by the customer.
- Merchant portal: Any discount applied within the store admin, typically by the merchant.
- API: Any discount applied via the
apply_discountAPI endpoints used for bulk discount application, automated discount application via integration, or other custom merchant use.
Step 6 - Add application limits
You can set application limits to control how many times the discount code is used by subscribers.
Limit number of times this discount can be applied in total – When checked, you will be prompted to enter in a total amount. This will be the number of times the discount code can be applied in totalacross your customer base. For example, if you enter 100, this discount code could be used by 100 customers.
Limit to one subscription per customer – When checked, this setting will limit the application of the discount code to one per customer. ReCharge uses the e-mail address on file to determine if the customer has used the discount code previously.
Limit to first-time subscribers only – This restricts the discount so that it can only be applied by customers who do not already exist in ReCharge and have not previously purchased a subscription product. This check is based on their email and what subscriptions they have associated with that email.
How many times should the discount apply to the customer's order? – This determines the application limit on a customer basis. For example, if you select one charge only, the discount code will apply to a single charge and then expire. If you select All charges, the discount code will apply to all subsequent subscription orders for that customer until they cancel their subscription. If you would like to limit how many orders, select Set amount of charges.
Step 7 - Set a start and end date
If you want your discount code to begin on a specific date, you can use the date picker to select the start date. You can also specify the expiration date by selecting Set an expiration date for new customers. The date of expiration is 11:59:59pm EST.
The expiration date applies to new checkout orders. For example, if you set an expiration date but your discount code is set to apply to All charges, existing subscribers with the discount code will still receive the discount code for the duration of their subscription. However, new customers coming through the checkout will not be able to use the discount code after the expiration date.
Step 8 - Review and save
Before clicking Save at the bottom of the page, be sure to review the settings of your discount code. Once created, discount codes cannot be edited and will need to be deleted and re-created.