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ReCharge Quick Actions are standard URLs that perform actions on a subscription. Quick Actions can reactivate a subscription, add a one-time product, and a host of other actions. Since they are standard URLs, there is no coding required. Just specify an action and some required properties into the URL.
Before you start
- ReCharge Quick Actions is currently in beta. For a full list of eligibility requirements and beta information, visit ReCharge Quick Actions.
- For commonly asked questions, visit ReCharge Quick Actions FAQ.
- ReCharge can advise on best practices for structuring the Quick Actions URL, but we cannot create URLs for your store per our design and integration policy.
Skip next order
<a href="{{ organization.url }}/tools/recurring/quick_actions/{{ person|lookup:'recharge_customer' }}/process?action=skip_next&subscription_id={{ event.line_items.0.subscription_id }}">Click here to skip your next order</a>, and resume afterwards. {% else %}<br />
Reactivate subscription
<p>Are you sure you want to leave? Maybe you did this accidentally. If you'd like to come back, please click the following link and we'll reactivate your subscription instantly:<br />
<a href="{{ organization.url }}/tools/recurring/quick_actions/{{ person|lookup:'recharge_customer' }}/process?action=reactivate&subscription_id={{ event.extra.id }}">Instantly reactivate your subscription</a></p>
Reactivate and apply a discount
<p>Come back to us and get a discount code cause you deserve it: <a href="{{ organization.url }}/tools/recurring/quick_actions/{{ person|lookup:'recharge_customer' }}/process?action=reactivate&action=apply_discount&subscription_id={{ event.extra.id }}&discount_id=123456"> Apply your discount today! </a></p>
- The Reactivate and apply a discount action must be used with the Subscription cancelled on ReCharge metric.
- If you are using the Reactivate and apply a discount action or the Apply a discount you will need to manually insert the discount code ID in the URL. In the provided example, you will need to replace 123456 with your discount code ID.
- The discount will need to be set to apply to the customer portal. Channel controls can be set when creating the discount.
View your customer portal
<a href="{{ organization.url }}tools/recurring/quick_actions/
{{ person.recharge_customer }}
/process?action=view_portal_page&page=subscriptions">
View your subscription
</a>
Add a one-time product
<a href="{{ organization.url }}tools/recurring/quick_actions/
{{ person.recharge_customer }}
/process?action=add_onetime&subscription_id=
{{ event.line_items.0.subscription_id }}
&shopify_variant_id=35299501080738">
Add a sticker to your next order
</a>
- The Add a one-time product action will need to be used with the upcoming order notification in ReCharge.
Apply a discount to your upcoming order
<p> apply a discount to your upcoming order:<a href="{{ organization.url }}/tools/recurring/quick_actions/{{ person|lookup:'recharge_customer' }}/process?action=apply_discount&subscription_id={{ item.subscription_id }}&discount_id=123456">Use it to get 10% off </a></p>
- If you are using the Reactivate and apply a discount action or the Apply a discount you will need to manually insert the discount code ID in the URL. In the provided example, you will need to replace 123456 with your discount code ID.
Swap to a specific product on your upcoming order
{{ organization.url }}/tools/recurring/quick_actions/{{ person.recharge_customer }}/process?action=swap&subscription_id={{ event.line_items.0.subscription_id }}&shopify_variant_id=123456
-
- The customer's frequency from their original order is retained when a product is swapped using a Quick Actions URL.
- The new product a customer is swapping to is predetermined by the variant ID configured in the URL. You can create multiple Quick Actions URLs with different variant IDs to let customers swap between a specific set of products.
Troubleshooting
I am testing my URL and getting a 404 error
In some instances, Klaviyo may insert an additional / in front of tools in the URL structure. If you see two // in front of tools you will want to remove the / in your URL.
Alternatively, using {{ organization.url }} with a subdomain will result in a 404 error as this variable pulls in the root domain. Subdomains must be hardcoded into your Quick Actions URL.
I can't locate my discount code ID
This discount code ID can be found on the Discount code details page. To access, click the wrench icon and select Discounts from the dropdown. Click on the discount code name to open up the settings page.