ReCharge is excited to launch our BigCommerce integration! ReCharge empowers growing businesses by making purchases easy for their customers. With ReCharge on BigCommerce, you can build a reliable revenue stream by simplifying the management of subscription and recurring payments.
This FAQ is dedicated to pre-launch platform questions. If you have any technical questions about functionality please take a look at BigCommerce technical FAQ.
Sections
- Eligibility and status
- I have pre-registered to use the ReCharge app - when will I hear back?
- What are the pricing plans for the BigCommerce integration?
- I'm developing a store for a merchant who wants to use the BigCommerce integration - can I pre-register?
- Is it possible to migrate existing subscribers from another platform to the new BigCommerce integration?
- What payment processors do you support?
- Can I offer a discount to subscribers?
- Does ReCharge integrate with other apps?
Eligibility and status
ReCharge is inviting any BigCommerce merchants to pre-register for access prior to the official app launch. A ReCharge representative will be in touch to discuss the integration and provide next steps.
FAQ
I have pre-registered to use the ReCharge app - when will I hear back?
A ReCharge representative will be in touch in 2-3 business days after you submit the pre-registration form.
What are the pricing plans for the BigCommerce integration?
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Standard $60/month |
Pro $300/month |
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I'm developing a store for a merchant who wants to use the BigCommerce integration - can I pre-register?
If you are a developer working on behalf of a client, please fill out the pre-registration form and check I'm a partner or developer working on behalf of a client.
Is it possible to migrate existing subscribers from another platform to the new BigCommerce integration?
Yes! If you are interested in migrating to ReCharge from another app or platform, please fill out the pre-registration form and select I’m interested in migrating my existing customers.
What payment processors do you support?
ReCharge integrates with the following payment processors:
For more information, visit Payment processors.
How do customers manage their subscriptions?
ReCharge offers a robust customer portal solution complete with retention strategies, buy now option, one-time product add-ons, and more. Customers can easily login through their BigCommerce customer account and manage their subscription immediately after checkout. For more information, visit Using the customer portal with BigCommerce.
Can I offer a discount to subscribers?
Yes. Merchants can offer the following subscription types out-of-the-box:
- Subscription-only products
- One-time and subscription products
- Prepaid subscription products
With products offered as one-time and subscription, you can offer a discount to customers to encourage purchase of your subscription version. For more information, visit Creating subscription rules.
Does ReCharge integrate with other apps?
Yes! During the initial app release, we will fully integrate with Klaviyo, ShipStation, and Avalara. We will be rolling out more integrations and other key features throughout 2021.