Updating product rules in bulk

On April 12, 2021, we released a new feature to allow merchants to perform bulk updates on products that do not belong to a ruleset. The bulk actions and updates include syncing or removing products from Recharge, updating subscription settings, or applying discounts on up to 100 products at a time.

This guide provides instructions on how to perform these bulk actions and updates.

Before you start

• This feature is currently limited to updating 100 products at a time.
• These bulk actions and updates will not work for products that belong to a ruleset. This is to prevent any issues that may result from updating a product that is inheriting its subscription properties from a ruleset. For more information on product rules, visit Creating subscription rules.
• This feature will not update products that are in an active subscription. To update these products, visit Bulk updating subscription products and orders.

Update subscription settings

1. In the Recharge dashboard click Products.
2. Click the checkbox next to Product to select the full list of products (a maximum of 100 will be selected at a time) or click the checkboxes next to the specific products that you want to update.
3. With the products selected, click Update subscription settings > Subscription type & order schedule. This will allow you to update the subscription type, order schedule, and other subscription settings for the selected products.

Update discounts

1. In the Recharge dashboard click Products.
2. Click the checkbox next to Product to select the full list of products (a maximum of 100 will be selected at a time) or click the checkboxes next to the specific products that you want to update.
3. With the products selected, click Update subscription settings > Discount.

   

4. If your selected products have multiple subscription types, you will be notified that only “one-time and subscription” products are able to have discounts. These products will not be updated. Click Proceed.

   

5. Update the new discount value or choose to not offer a discount if you’d like to remove the discounts from the products. Click Next.
6. Confirm the update by clicking Update products.

Sync or remove products from Recharge

1. In the Recharge dashboard click Products.
2. Click the checkbox next to Product to select the full list of products (a maximum of 100 will be selected at a time) or click the checkboxes next to the specific products that you want to update.
3. With the products selected, click More actions and then choose Sync if you’d like to sync the products, or Remove from Recharge if you’d like to delete the products from Recharge.

Product syncing

Only merchants using the Recharge Checkout on Shopify have the option to sync their products.

BigCommerce keeps all products up to date between BigCommerce and Recharge via webhooks for merchants using the Recharge Checkout on BigCommerce. Contact our support team if you've updated a product in BigCommerce and the change is not reflected on a subscription product.