Klaviyo V2

Klaviyo V2 is a powerful third-party app that Recharge directly integrates with, allowing you to take your customer notifications to the next level. Klaviyo can be used to create winback campaigns for customers who cancel, or target customers who abandoned their initial order. You can also replace select Recharge notifications with transactional emails sent by Klaviyo.

This guide goes through the benefits of this integration, steps to get started, and resources for support. 

Benefits

Recharge redesigned Klaviyo V2 to pass information directly to Klaviyo from Recharge, and keep that information stored at the Klaviyo customer profile level.

• Create email flows leveraging Recharge metrics
• Leverage Quick Action URLs with both Klaviyo flows and campaigns
• Segment subscription customers for Klaviyo campaigns and email flows leveraging recharge customer properties

Install Klaviyo V2

Refer to Installing Klaviyo V2 for steps to integrate with Klaviyo V2. 

Build email flows 

Refer to Building email flows with Recharge and Klaviyo for more information. 

FAQ and troubleshooting

Visit Klaviyo V2 FAQs for a list of frequently asked questions, and Klaviyo V2 troubleshooting for recommended solutions.

Support

Klaviyo V2 is supported by Recharge for Shopify merchants. The app is considered in early adoption for BigCommerce and provided as-is.

Contact Recharge to get started with V2, or if you have questions about Recharge Quick Actions, metrics, or properties. You can always reach out to our support team to provide feedback.

Contact the Klaviyo support team to have transactional emails enabled, or if you have questions about custom flows or using custom HTML and variables to customize your Klaviyo emails.