Subscription types

Subscription with Multiple Frequencies

Use + Add a frequency to add additional choices:

Box of the Month

You can set the day of the month for when customers will be billed. Customers will pay upfront, and their billing will apply to the upcoming month. Their next recurring bill date will happen on the specified date. You must set the frequency to Months in order to see this option.

Annual Subscription

Where customers receive the product every month but only pay once per year.

Pre-ordering is not available at the current time, your customers will need to order when they're ready to subscribe.

Quarterly subscriptions

Quarterly subscriptions are possible to do with ReCharge as long as the price of the product doesn't change. This type of subscription needs to be manually configured.

To set the quarterly dates, we can facilitate bulk updates for you on a quarterly basis using a CSV generated by you.

Since so much can go wrong with bulk updates like this, we need to be absolutely certain about the changes we're making for you. These are the steps for creating the CSV file to perform the bulk update:

1

Download the Upcoming orders CSV from Exports > Order reports

2

Create a new column at the right and label it "NEW charge date"

3

Insert the new order date for each order

4

Once you've completed this, send the CSV file to us each quarter and we'll make the changes

Note: Please accommodate at least 5 business days for this bulk update to be completed.