You may need to charge a customer directly through Stripe. If you are using Braintree, please visit this link.
- Log into Stripe
- Search for the customer
- Scroll down to the Payments section and click the + Create Payment button.
- Enter the currency and amount. Be sure to note in the description that it's a manual charge. This will help you in the future when you need to quickly know the reason for this. Click Charge Customer and you're done.