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Skipping deliveries

Shopify Checkout integration BigCommerce Recharge Checkout on Shopify
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If you currently have a lot of product or will be away on the next delivery date, you may want to skip your next subscription order. You can skip and un-skip any upcoming orders in your customer portal. 

Skip an upcoming order

  1. Once logged into your customer portal, click on Delivery schedule to see all upcoming deliveries for your subscriptions.
  2. To skip a delivery, click Skip.

Recharge_customer_portal_showing_where_subscribers_can_skip_a_delivery.png

Note: You will only receive one upcoming charge notification per order. Therefore, if you skip an upcoming delivery after receiving the upcoming charge notification, you will not receive another notification for this order.

Skip pre-paid shipments

If you need to cancel or skip a pre-paid shipment during the current subscription cycle, reach out to the store owner.

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