If your Customer Portal location is set to Storefront, Customers can log in to a Shopify customer account and access their subscriptions. On the primary customer account screen, they will see a Manage Subscriptions link. However, some Shopify Themes require manual installation of the Manage Subscriptions link. If the link is missing from all customer accounts, you can follow this guide to insert the necessary code.
Note: The following article applies to merchants on the Shopify platform who installed ReCharge before November 2nd, 2020, and use the ReCharge checkout.
See an example
Before you start
- This feature will require minimal Shopify theme knowledge.
- If you are unsure, feel free to reach out to the ReCharge Support team and we can insert the code for you.
- If only some of your customers are unable to see the Manage Subscriptions link, reach out to the ReCharge support team.
Add Manage Subscriptions link code
The following snippet is the code for the Manage Subscriptions link. It needs to be placed in the the customers/account.liquid file in your Shopify Theme Editor directly after the line that displays {{ customer.name }}.
<!-- Begin ReCharge code -->
<p><a href="/tools/recurring/login/">Manage Subscriptions</a></p>
<!-- End ReCharge code -->