You can convert monthly subscriptions to a pre-paid subscription by following this guide. You will need to adjust the charge as well as the shipping frequency, then add in the $0.00 orders.
- Recharge Checkout on Shopify
- ReCharge Checkout on BigCommerce
Before you begin
- This article is not to be used if someone needs to be added to Recharge partway through their prepaid cycle.
- If this is the case, you should contact the Recharge support team to make the necessary adjustments.
Step 1 - Search and select the customer
In the Recharge Dashboard under Customers, search and select your customer, then click See Details found beside the Address ID.
Step 2 - Edit recurring properties
Click Edit Recurring Properties to change the interval.
Step 3 - Configure prepaid frequency
Click Pre-Paid Frequency Settings and configure your shipping and charge intervals. Once set, click Save.
Note: The charging interval needs to be larger than the shipping interval.
Step 4 - Add shipment
On the Purchase page for this customer, click the latest charge and then Add Shipment to add the remaining $0.00 orders scheduled for the current cycle.
Step 5 - Adjust the charge date
Adjust the charge date of future orders if needed by selecting the order and clicking Change Date.
Here is an example of a 6-month pre-paid subscription:
Didn’t find what you’re looking for?Contact us