Recharge billing and pricing
The Recharge pricing plans are tailored to meet your business needs. Whether you are a new store or well-established, you will receive top-notch technical support and access to apps and features that help you grow and enhance your subscription business.
Pricing
Start with our 30-day trial on Recharge so that you can try out our tools and resources to help you seamlessly scale your subscription business. Pricing plans include transaction and processing fees following the trial. In your first 30 days, there are no fees.
When you install Recharge you are automatically on the Standard plan. Refer to our Pricing page for detailed information on our transaction and processing fees, and the available plans.
Keep in mind that the payment processor you use may also carry a transaction fee. For more information, visit:
Support plans
Support options depend on the pricing plan you use with Recharge. Advantage is available to all Recharge merchants. Merchants on the Custom Pricing plan have access to additional video callback support and faster initial response times.
Advantage - Included with all plans
- Immediate access to the Help Center
- Live chat support
- Email support
- Support 24 hours a day, 7 days a week
- Guaranteed initial response time within 8 hours
Enhanced - Included for all merchants on Custom Pricing plan
- Immediate access to the Help Center
- Live chat support
- Email support
- Video callback support
- Support 24 hours a day, 7 days a week
- Guaranteed initial response time within 4 hours
For more information or to select a plan, visit our Product and Pricing page.
Recharge Pro
Get the advanced features and customization options you need with Recharge Pro, such as Theme Engine, advanced Bundles features, and Enhanced Analytics. Visit our Product and Pricing page for more details.
Shopify Checkout Integration
Shopify merchants that installed Recharge on or after August 18, 2021, and are using the Shopify Checkout Integration, can begin processing subscription charges prior to accepting the billing approval terms. Following the 30 day trial, there is a fixed monthly fee to use Recharge. Agreeing to the billing terms is agreeing to be charged $99 per month plus 1.25% of the total amount of the transaction, and 19¢ per transaction (Standard plan). This is inclusive of one-time purchases in mixed charges.
You will be prompted to accept the billing terms upon entry of your merchant portal. Learn more below:
- Upon entering the merchant portal for the first time, a dismissable pop-up will display your thirty day free trial, the pricing plan, and the billing terms.
- You will see a banner with a countdown of days remaining in your trial period. This banner is shown at the top of every page in your merchant portal and cannot be dismissed until the store owner accepts the billing terms.
- At 30 days, a non-dismissable pop-up notifies you to accept billing terms in order to continue processing your subscriptions. At this point, you will not be able to access Recharge until the store owner accepts the billing terms.
For Shopify Checkout Integration stores (including those that have migrated to the Shopify Checkout Integration), billing is processed directly through Shopify. For more information about subscription app fees and app usage fees, refer to Shopify's guides App charges for subscriptions and App usage charges.
FAQ
Review Billing FAQ for more information.
