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This is a basic setup guide for the Google Analytics integration. For more robust Google Analytics reporting, we recommend using Littledata - Google Analytics for ReCharge. Littledata has an automated Google Analytics audit and set up for sites using ReCharge, including phone support and reporting.

Add the tracking code

To add your existing Google Analytics ID:

  1. From the ReCharge Dashboard, click on Integrations.
  2. Locate the Google Analytics app and click Get.
  3. Enter your Google Analytics ID and choose the Google Analytics type.

Tip: You can find your property ID under the Admin .. Property section of your Google Analytics account. It should begin with UA-.

Set up a goal funnel

You need to set up a goal funnel in Google Analytics. Set the destination type to Regular Expression – when the customer goes from /cart to /r/checkout, they will be switching from the Shopify domain to the ReCharge domain.

For this to work properly, you also need to have the same Google Analytics tracker on your Shopify store.

Marketing attribution

If you want to see which marketing campaigns resulted in paying subscriptions, Google Analytics needs to stitch together the first page of the user journey (which has the campaign UTM tags) with the last page with the payment information. This is easily disrupted, so see troubleshooting steps below.

Using this integration it is possible to see channel and campaigns for most of your payments. However, for full attribution including repeat subscriptions, you will need to use Littledata - Google Analytics for ReCharge.

Troubleshooting

If you're having trouble seeing the user journey in Google Analytics, check the following:

    • Has the Google Analytics property ID been added in the ReCharge Settings > Integrations section and is it set to the correct Universal vs Legacy type? Shopify stores should be on Universal.
    • Can you see traffic to the checkout pages, but just not the eCommerce conversion tracking? Or is it not showing any traffic at all?
    • Is the eCommerce information missing for all orders, or only some of orders?

Note: Recurring subscription transactions cannot be included with the standard integration. To do that you'll need Littledata - Google Analytics for ReCharge.

    • Is the checkout URL showing the ga linker parameters? It should look like 235381761.1020253843.1454177660 and appears near the end of the URL. If not, you may have an out-dated version of the ReCharge code and need a quick update.

      On subscription-cart-footer.liquid around line 41 find:

      checkout_url= "https://checkout.rechargeapps.com/r/checkout?myshopify_domain="+myshopify_domain+"&cart_token="+token

      Replace with:

      try { var ga_linker = ga.getAll()[0].get('linkerParam') } catch(err) { var ga_linker ='' } checkout_url= "https://checkout.rechargeapps.com/r/checkout?myshopify_domain="+myshopify_domain+"&cart_token="+token+"&"+ga_linker;

      Unfortunately, this linker will only work if the user clicks on the Subscribe button within 2 minutes of the product page loading. For more reliable tracking, you will need the Littledata integration.

Support

The ReCharge team can only offer limited assistance, as we are not Google Analytics experts. If you want further support or help with custom reporting, please see the Littledata - Google Analytics for ReCharge.

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