Language translations

Although the ReCharge checkout and Customer Portal are in English by default, you can make adjustments to the language to fit the rest of your Shopify site. You may also choose to customize certain text elements so they match your store's brand. This guide provides information on making adjustments to your language and verbiage on the ReCharge checkout and Storefront Customer Portal.

Access the Translation settings

1. In the ReCharge Dashboard, click the wrench icon.
2. Select Translation.
3. On the following page, select either the Checkout or Customer Portal tabs depending on the elements you would like to translate.

Each translation field expands, enabling you to translate or edit the fields into whatever text you desire. Once you've made your edits, don't forget to hit Save.

Watch a video

Checkout translations

Customer Portal translations

View an example

This is an example of a checkout that uses the translation section to convert their checkout text to Danish:

Customize the Cancellation Reasons

If you are looking to adjust the cancellation reasons presented to your customers, there are two possible locations.

To change the cancelation reasons:

1. In the ReCharge Dashboard, click the wrench icon.
2. Select Customer Portal.
3. Under Cancellation and customer retention, you can modify the reasons by clicking on the gear icon.
   
   

To change the button text:

1. In the ReCharge Dashboard, click the wrench icon.
2. Select Translation.
3. Click the Customer Portal tab.
4. Unfurl the section called Cancellation with retention strategy.
5. Edit the button text:
   
6. Click Save when finished.

Translation FAQ

For common questions about translations, visit Language translation FAQ.