Using the Legacy Storefront Customer Portal

The Legacy Storefront Customer Portal provides a way for your customers to manage their subscriptions directly on your store, so you can keep all your existing branding. This guide provides instructions on enabling the Storefront option. 

If your store uses the Themes Customer Portal, please see the dedicated article.

Eligibility and status

• Shopify Checkout - The Prima customer portal theme is now the default for all merchants using the Shopify Checkout. You can preview and switch themes through Settings, Customer Portal.
• ReCharge Checkout - The Legacy Storefront Customer Portal is available to all merchants.

See an example

Enable the Legacy Storefront Customer Portal

1. In the ReCharge Dashboard, click the wrench icon.
2. Select Customer Portal.
3. Under Customer Portal location, select Legacy Storefront.

Testing the Legacy Storefront Customer Portal

In ReCharge, select Customers at the top, then search for any customer. Click on a customer name and on the following screen hover over the link icon next to their name. 

You may view the link either in a different browser or by opening an incognito window:

• Chrome: Ctrl+Shift+N

• Microsoft Edge, Firefox, Opera: Ctrl+Shift+P

• Safari: File > New Private Window

For the functionalities offered on the Customer Portal, please visit Customer Portal.