Changes made on Shopify's side regarding your products will not sync automatically into Recharge and they need to be pushed manually. These changes include:
- Adjustments to your price
- Changes to variants (adding a new size or color)
- Adding a new product to your subscription rule
- Updating shipping options
It is necessary to re-sync your products so that ReCharge would have the most up-to-date information.
Warning: These updates do not affect existing subscriptions, only new sign-ups. We always strongly encourage finalizing subscription product price, title, etc. before going live with the product. This is because going back and changing existing data has to be done manually. See Bulk Updates if this is your situation for more information.
Save or Re-Sync Your Products:
In the ReCharge Dashboard go to Rulesets and select the desired rule.
Click on either of the "Sync all products" highlighted in magenta below:
Click on the boxed arrow beside your product name to see your changes reflected in a preview.
Syncing a bunch of items? Just hit Save at the bottom and it will re-sync all of the products in this rule.