When contacting ReCharge support, we can provide the fastest resolution with more information provided in the first contact.
This could include:
- The store name.
- First and last name of an example customer affected.
- Screenshots can also often help.
We believe in doing what is right for our users. We will work tirelessly to make sure that if your issue is with us, that it is resolved as quickly as possible. If it is not something we can resolve on our end, we will work with you to point you in the right direction. We ask only for your patience while we work together to find a solution.