Recharge video library

Need a hand setting up Recharge? You've come to the right place! We've rounded up all our how-to videos in this one article - split up by their relevant platforms.

All platforms

Sections

• Tour of the app
• Cancelling subscriptions
• Notifications
• Discount codes
• Customize your customer-facing text
• Customer retention

Tour of the app

In this video, we’ll take a brief look at the interface so you can hit the ground running.

Cancelling subscriptions

As a store owner, you can cancel subscriptions right in the Recharge dashboard. This video takes you through the process.

Notifications

Keeping in touch with your customers is key. We explain how notifications work, how to set them up, and how to customize them.

Discount codes

This video provides a quick primer on discount settings and shows you exactly how to setup a new discount code.

Customize your customer-facing text

All of the text your customers see can be modified. In this video we take a look at how you can change things up with the Subscription Widget and Translation pages.

Customer retention

It's nice to bring new customers in, but keeping them around is equally important. In this video we'll go through some incentives you can offer customers to consider before they decide to cancel their subscription.

Recharge Checkout

Sections

• Customer Portal
• Shipping
• Workflows
• Subscription rulesets
• Payment processors
• Product and variant IDs for migrations

Customer Portal

With the Customer portal, your customers have the ability to manage many aspects of their own subscriptions. In this video, we show you how to configure the Customer Portal to reduce common customer support requests.

Shipping

Recharge uses the shipping data you set up in Shopify. In this video we explain the relationship between Recharge and your Shopify settings, and take you through a live example.

Workflows

Interested in offering a free or discounted trial offer? Recharge has your back. In this video we discuss Workflows and setting up trials.

Subscription rulesets

Rulesets are at the heart of Recharge. They control how your subscriptions function, such as how frequently shipments go out and what products you want to offer on a recurring basis.

Payment processors

This video covers what a payment processor is, which payment processors we accept, and why the list is limited.

Product and variant IDs for migrations

Each of your Shopify products has a unique Product ID and Variant ID that Recharge uses during your migration. We'll go through where to find these IDs and what to do with them.

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