Recharge video library

Need a hand setting up Recharge? You've come to the right place! We've rounded up all our how-to videos in this one article - split up by their relevant platforms.

All platforms

Sections

• Tour of the app
• Canceling subscriptions
• Notifications
• Discount codes
• Customer portal - Novum

Tour of the app

In this video, we’ll take a brief look at the interface so you can hit the ground running.

Cancelling subscriptions

As a store owner, you can cancel subscriptions right in the Recharge dashboard. This video takes you through the process.

Notifications

Keeping in touch with your customers is key. We explain how notifications work, how to set them up, and how to customize them.

Discount codes

This video provides a quick primer on discount settings and shows you exactly how to setup a new discount code.

Customer portal - Novum

With the customer portal, your customers have the ability to manage many aspects of their own subscriptions. In this video, we show you how to configure the customer portal to reduce common customer support requests.

Recharge Checkout on Shopify

Sections

• Shipping
• Subscription rulesets
• Payment processors
• Product and variant IDs for migrations

Shipping

Recharge uses the shipping data you set up in Shopify. In this video we explain the relationship between Recharge and your Shopify settings, and take you through a live example.

Subscription rulesets

Rulesets are at the heart of Recharge. They control how your subscriptions function, such as how frequently shipments go out and what products you want to offer on a recurring basis.

Payment processors

This video covers what a payment processor is, which payment processors we accept, and why the list is limited.

Product and variant IDs for migrations

Each of your Shopify products has a unique Product ID and Variant ID that Recharge uses during your migration. We'll go through where to find these IDs and what to do with them.