I don’t understand how to keep Bold and ReCharge running on my store at the same time. Can you walk me through how this works?
You can install ReCharge on a duplicate theme or on the active one.
If you choose to use a duplicate theme, you will need to prepare to make the theme live before migration. This way, new customers will go through the ReCharge checkout. Current customers in Bold will continue processing in the Bold system.
If you choose to install ReCharge on your active theme we will need you to uninstall the Bold code. That way Bold will not be present on your front-end storefront, but will still continue processing the orders in the back-end. New customers will be able to sign up through ReCharge.
Bold will need to be canceled entirely after the migration. We recommend reaching out to Bold to ensure the processing will not continue .
What happens to the customers who already have a Shopify account?
If the customer already has an account in Shopify, they will be able to use the same account in ReCharge as long as it is the same email address. They will also be able to use the same password as before.