Apple Pay is a mobile payment and digital wallet service created by Apple. Recharge supports Apple Pay for mobile checkouts in conjunction with both Stripe and Braintree. This guide provides an overview of Apple Pay, how to set it up, and some frequently asked questions.
Before you start
- This article is only applicable to merchants using the Recharge Checkout on Shopify or BigCommerce.
- Due to a Shopify limitation, merchants using the Shopify Checkout Integration are unable to use accelerated checkouts such as Apple Pay, Google Pay, Klarna, and more, for subscription purchases. Refer to Shopify's eligible subscription payment gateways to learn more about your options.
Requirements and availability
To enable Apple Pay for your store, you will have to have one of the following payment providers enabled as your primary processor:
Merchants can enable Apple Pay regardless of their location. Apple Pay is available for customers located within the following countries:
- Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Netherlands, New Zealand, Norway, Poland, Singapore, Slovenia, South Africa, Sweden, Switzerland, United Kingdom, United States.
Enable Apple Pay in Recharge
- Click the wrench icon in your Recharge Dashboard and select Checkout.
- Check the box to Enable Apple Pay under the Checkout page controls.
The standard Recharge checkout URL
http://checkout.rechargeapps.com has been verified and does not need further action to begin using Apple Pay.
Use Apple Pay
When Apple Pay is selected, the customer will be presented with subscription terms to review. When ready to pay, they can proceed by clicking the Apple Pay button. This button connects to their Apple Pay account and will automatically pull information to complete the checkout process.
Manage a subscription with Apple Pay
Your customers will see that their subscription payment is associated with Apple Pay when they look at the billing information in their customer portal.
Note: If a customer changes their billing details in their Apple Wallet, it will not have any impact on their Recharge recurring billing. Recharge will continue to charge the original card associated with Apple Pay during their initial checkout.
How customers can update billing information
To update their billing information, customers will need to switch to a different credit card via their customer portal.
Similarly, if a customer has an existing account with one email address and pays for an order using Apple Pay with a different email address, Apple Pay will override the existing account information and use the new information to process the payment (and subsequent orders). If the customer does not want to use the information associated with Apple Pay to manage their subscription, they will need to move away from Apple Pay and switch to a different credit card via their customer portal.
Add discounts at checkout
The Apple Pay interface does not have an area for inputting discount codes. To enter a discount code, the customer will need to add the discount code in the Order Summary section of the checkout before selecting the Apple Pay option.
Can I use Apple Pay with Authorize.net as my payment processor?
No, at this time, the Apple Pay integration is not available for Authorize.net.
Can a customer checkout using Apple Pay on desktop?
Apple Pay can work for customers running a Mac with the Safari browser. However, the customer will need to have:
- Handoff must be enabled with their iPhone.
- Apple Wallet must be enabled.
- iCloud must be enabled and logged into both devices.
My international customers aren't seeing the Apple Pay button, what's wrong?
Apple Pay is currently only available to customers in a select number of countries. Recharge is working on adding more countries to this list to help meet the global demand.
Why am I still being charged on my old Apple Pay credit card?
Recharge uses the credit card associated with Apple Pay during checkout. Customers need to switch to a new credit card via their customer portal if this card has changed. Changes made in the Apple Wallet will not automatically be reflected in Recharge billing.
Can I adjust the subscription terms customers see before proceeding to payment?
You can adjust the subscription terms on the Legal settings page in Recharge.
Can I translate the 'How will you be paying today?' text?
Merchants using the Recharge Checkout on Shopify or BigCommerce can update the 'How will you be paying today?' text in the Apple Pay section of the checkout:
- Click the wrench icon in the Recharge Dashboard and select Translations.
- Click the Payment section in the Checkout tab, and scroll down to edit the Payment Options (Apply Pay Only).
Merchants using the Shopify Checkout Integration do not have access to checkout translations within Recharge, as the checkout process is handled strictly by Shopify. See Shopify's guide on Translating your checkout.
Can I change the color of the Apple Pay button?
You can adjust the color of the button to white by using custom CSS. You will need to target the background-color of the
.apple-pay-buttonelement in your custom CSS by applying the following code, depending on the primary payment processor you are using:
background-color: white !important;
background-image: -webkit-named-image(apple-pay-logo-black) !important;
background-color: white !important;
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