SMS Bump is the only text marketing app you would ever need. It allows you to set up text automations which toggle on certain events in your store. Create SMS marketing campaigns in seconds and track results. Schedule campaigns and make last minute changes. You can also design and add your own subscription form to your Shopify store and collect client phone numbers.
- Quiet hours - Input quiet hours based on your store timezone which guarantees that your clients would not be woken up in the middle of the night by a text message
- Country restriction - Send messages only to a certain country OR do not send messages to a specific country
- Max cost per text message - Optimize your costs and do not send SMS messages if they cost more than XX value.
- Automatically generated lists based on customer's interaction - (Engaged customers and Converted customers)
- Emojis - Spice up your SMS campaigns
- Send messages just the right time - Launch campaigns or send automations based on your customer's local timezone, wherever they are
The new integration between SMSBump and ReCharge gives your Shopify store a number of SMS automations you can activate to send notifications to your subscribers about:
- Subscription Activated
- Subscription Cancelled
- Subscription Order Abandoned
- Upcoming Payment
Read below to learn how to connect ReCharge with SMSBump so you can increase your subscription sales and conversion rates with SMS notifications and keep your customers in the know at all times.
How to Connect SMSBump and ReCharge in Shopify
This tutorial assumes you already have SMSBump installed in your Shopify store and you're running the SMSBump or SMSBump Plus plan.
From your dashboard, navigate to Integrations and click on ReCharge.
When you're ready, click Configure.
This is where you connect SMSBump and ReCharge in your Shopify store. This is so the two apps can play well together and help you increase your subscription conversions with each others features.
When you're ready, click Install in the popup.
Congratulations! SMSBump and ReCharge are now connected in your Shopify store.
Time to configure the way for your customers to accept your store to send them SMS notifications about their subscription.
Click Add accept marketing checkbox to your checkout and you will have two options available.
You have two options to choose from. This is a small code snippet you need to add to your ReCharge Checkout settings.
Choose whether you want the "Accept Marketing" checkbox to be Pre-Selected in your ReCharge checkout or it should stay empty and let customers choose if they want to enable it.
Select "Pre-selected checkbox" or "Non-selected checkbox" and copy the code snippet.
After selecting your preference and copying the code, go to your ReCharge dashboard and access the settings tab.
Contact our support team with a request to turn on JS on the first page of the Checkout.
Go to the Checkout Settings and paste the code there.
Enable JS on the first page is only required for Abandoned Cart SMS automations. All other ReCharge SMS automations will work perfectly even if you skip this step.
Save your changes and now your ReCharge checkout for subscriptions will display this checkbox.
Now your subscribers can also opt in for SMS promotions and notifications.
The SMS promotions and notifications your Shopify store can send come in the form of pre-defined SMS automation in SMSBump.
This means you set your SMS notifications to be sent out on autopilot once and go enjoy your day.
IMPORTANT: At this point you can refer clients to the SMS Bump external article listed below, we input the info of their side here, so our team is aware of the flow and the setup of SMS Bump.
Steps below describe how to activate and setup the flows, not sure if we should have this in the guide or simply link toward sms bump article:
How to Setup Your SMS Automation for Subscribers
Go to your SMSBump app and from your Dashboard, go to Automations.
Scroll down and you will find the 4 ReCharge automations ready for you.
Activate your SMS Automations for each of the triggers you want!
1. Subscription Created
You can enable SMSBump to send out automatic SMS notifications to each subscriber who just made a purchase in your Shopify store.
Customize your text message any way you want so it fits your brand voice as well as the specific scenario that your customers will go through.
Once you're done, your subscribers will receive SMS confirmations about their successful subscription and details about their payments.
2. Subscription Cancelled
Enable the SMS automation for cancelled subscribers so they get notified and assured that their recurring payment will no longer be active.
You can also use it as an opportunity to invite customers back to renew their subscription.
Maybe offer them a special discount? A free month?
This is important because this gives your customer the confidence that cancelling their subscription is confirmed and they will not be billed again.
You can avoid getting in trouble with customers and receiving negative feedback or questions from your cancelled subscribers.
Simply automate the SMS notifications, so when a customer cancels - they receive an SMS, everything is confirmed and everyone is happy.
3. Subscription Abandoned at Checkout
Your customer was almost ready to subscribe for your product, but something happened.
No worries, this is where SMSBump is most powerful at. SMS notifications for abandoned carts.
Simply enable the SMS automation for the abandoned checkout and customers who almost subscribed will be messaged whenever you want them to be.
Abandoned cart SMS is one of the most highly converting means of cart recovery because users see their text messages instantly and the open rates are ridiculously high.
Such a personal approach combined with the right timing and a good deal can take your sales through the roof.
4. Upcoming Payment
One of the most important SMS Automations you can use with ReCharge.
You can select the number of days before the payment is due and send an SMS reminder so your customer knows.
Trust me, as a person that easily forgets, this will be much appreciated from your customers.
Use the Send on field to set the number of days, or you can choose to send the reminder the same day when the payment is due. Up to you.
Craft a friendly message that just gives your customers a friendly heads up.
This kind of commitment helps you boost the customer loyalty because it shows you care and provide a complete service to your audience.
Boost your Subscription Conversions using SMS
Start experimenting with the automations, their timing and their content to deliver a precise service to your customers. Show you're there and actively engaging with them to build loyalty and not only get more subscriptions, but also retain the ones you already have.