SMSBump

SMSBump is an SMS and email marketing app that helps merchants grow their subscriber lists, recover abandoned carts, and send revenue-driving communications to their customers. SMSBump uses automation to create a seamless merchant and customer experience. This guide provides instructions for setting up the app and resources for support. 

Connect SMSBump and Recharge

Before connecting SMSBump to Recharge, you must install the app on your Shopify store. After installing SMSBump on Shopify, refer to the following instructions to connect the app to Recharge: 

1. From your SMSBump dashboard, navigate to Integrations and click Recharge.
2. Click Configure and select Install in the pop-up.

Set up the app

Customers must opt-in to receive SMS and email notifications about their orders from SMSBump. Refer to the following instructions to set up the app: 

1. From the SMSBump dashboard, click Add accept marketing checkbox to your checkout.
2. There are two options for enabling customer opt-in. Choose one of the available options:  
   • Pre-select checkbox - This option pre-selects the checkbox for the customer in the Recharge checkout
   • Non-selected checkbox - This option keeps the checkbox un-selected and allows the customer to select it
3. Copy the code snippet to your clipboard for the opt-in checkbox option you chose. 
4. Reach out to Recharge support and request to have JavaScript in the checkout enabled for your store.
5. After JavaScript is enabled for your Recharge checkout, from the Recharge merchant portal, click Storefront and select Checkout. 
6. Click the checkbox to Enable JavaScript on page 1 of checkout and paste the code snippet you copied in Step 3 to the code box. Click Save. 
7. Your Recharge Checkout will display the checkbox I agree to receive SMS promotions and notifications. 

Create automations

SMSBump automations allow you to create events and create automated SMS and email response for each event. For instructions, refer to SMSBump's guide on creating automations. 

Support

For general questions or technical support, contact the SMSBump support team.