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Language translations FAQ

Shopify Checkout integration Recharge Platform API BigCommerce Recharge Checkout on Shopify

This guide answers common questions about using multiple languages, translating text and variables, and modifying the verbiage in the Customer Portal and checkout. 

Sections

Can I use a language pack or select a different language?

Currently, Recharge does not offer language packs.

Can I host multiple languages on the same website?

The Recharge Checkout does not work with any of the translation apps available to eCommerce platforms. Recharge can only support one language at a time using the custom translation structure.

A possible workaround is to create a store for each language you want to display, like this:

Tip: If you decide to set up multiple stores to handle different languages, reach out to the support team and we will ensure you are only charged the monthly fee of $60.00 for a single store. The 1% + $0.05 recurring fee on Recharge Checkout orders would apply to all your stores using Recharge.

Another alternative workaround is to use the translation settings (click the wrench icon, then select Translations) to display multiple languages on the same line. For example, Hello/Hola.

How can I translate the subscription options on the product page and edit the Subscribe & Save text?

Recharge Checkout on Shopify and Shopify Checkout Integration

You can modify elements of the Subscription Widget by clicking the wrench icon and selecting Subscription widget.

In addition to the text that can be modified on this settings page, there are additional translations you can make in the Widget code, normally found in subscription-product.liquid.

Can I translate the shipping countries at the checkout?

No. Your eCommerce platform requires the shipping country names to match what is in their system or it will be rejected.

Can I translate shipping_interval_frequency?

Unfortunately, this isn't possible - these are variables that the Recharge application uses internally for its code, therefore these must remain hard-coded for Recharge to function.

Can I translate currency to pictographs, such as Chinese, Japanese, or Korean currency?

Doing so would break the data when submitted to Shopify in the API. This cannot be changed at the current time, but we hope to explore a solution to this in the future.

Can I translate the month displayed in the email notifications?

Though you can adjust instances of Ships Every, you cannot change the {{frequency}} and {{unit_type}} variables since these are use programmatically in the Recharge system.

An alternative is to replace the variable {{unit_type}} with translated, hard-coded text. 

Where can I edit or remove the Ships Every text from the product title?

When orders are created, Recharge automatically appends (Ships every X Days) text to the end of the order:

5b895e20cc3cc.png

  1. In your Recharge Dashboard, click the wrench icon then select Translation.
  2. Scroll down to the Shipment Orders header in the Checkout tab. From here you can change or remove this text.
  3. When finished, click Save.

Where can I translate the Delivery Schedule link/title in the Customer Portal?

  1. In your Recharge Dashboard, click the wrench icon then select Translation.
  2. Click the Customer portal tab and unfurl the Delivery schedule page section. Adjust the title in the Delivery schedule page field.
    delivery-schedule.png
Note: The Translations page does not affect the language in the Customer portal themes.

Can I translate the shipping, billing, or expiration text in the Order Summary on the checkout page?

Click the wrench icon, then select Translations. In the Checkout section, under the Order Summary, you can adjust the text for frequency labels.

Checkout___Translation___ReCharge_2020-04-13_14-43-51.png

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