Find answers to your questions about payment processors, how payment gateways work with ReCharge, and working with different accounts in ReCharge and Shopify.
- Can I use my Shopify Payments account with ReCharge?
- Does ReCharge allow multiple payment processors?
- Will I need to update my payment processor in Shopify?
- Does Shopify charge an additional transaction fee for recurring payments through ReCharge?
- What countries can use ReCharge?
Can I use my Shopify Payments account with ReCharge?
To connect ReCharge with your Stripe account, you will need to create a separate Stripe account that's different from the one being used with Shopify Payments. This is because Stripe has an exclusive deal with Shopify and cannot be used for other purposes.
Does ReCharge allow multiple payment processors?
If you would like to offer Paypal as an option, you can set up Braintree as a secondary payment processor in addition to Stripe or Authorize.net. Contact us if you need help setting up Paypal as a secondary payment processor.
Will I need to update my payment processor in Shopify?
No. Payments will only be processed by ReCharge when there is a recurring item in the cart. If it is a non-recurring item, it will process through your existing payment processor in Shopify.
Does Shopify charge an additional transaction fee for recurring payments through ReCharge?
No. Shopify only charges transactions processed directly through its checkout. Recharge processes transactions through a separate checkout so Shopify transaction fees do not apply.
What countries can use ReCharge?
Payments can be accepted from anywhere in the world. Currently, we support most countries in the world via our merchant processors.
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It is important to make sure your currency is set to the same value on each of your accounts (processing, Shopify, and ReCharge). If your account is set to a different currency than you intended, you will incorrectly charge your customers.