Fairing
Custom
Recharge Checkout on Shopify
Fairing gives you valuable qualitative insights about your customers by integrating post-purchase surveys into the checkout flow. This guide provides an overview of Fairing, instructions for installing the app, and support resources.
Platform:
- Recharge Checkout on Shopify
- Custom
Supported features
- Use the default survey question “How did you hear about us?” or use custom survey questions to collect invaluable data about marketing efforts and attribution.
- Compare Average Order Value (AOV) and total revenue metrics to find your store's most profitable channels.
- Compare customer preferences with your referral sources and UTM parameters.
- Customize survey answers to match your marketing efforts.
- Enable or disable the ability for customers to write in an "Other" response.
- Choose your survey audience.
- Offer discounts for survey completion.
See an example
Fairing's Recharge integration allows you to embed the post-purchase survey into Recharge's subscription confirmation page.
Enable Fairing
- Install Fairing from the Shopify app store.
- After installation, the app will launch in Shopify.
- From the Fairing admin, click the Integrations tab.
- Locate Recharge and click Enable.
- Copy the installation code and open Recharge.
- From the Recharge merchant portal, select Storefront and select Checkout.
- Locate the Thank you page section and paste the Fairing installation code into this box.
- Click Save.
Note: When clicking Preview, Recharge does not display your order confirmation page, only the text "rendering result as easily viewable text here." This is as intended.
Support
For general questions or assistance with the app, visit Fairing's Help Center or contact the Fairing support team.
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