Fairing gives you valuable qualitative insights about your customers by integrating post-purchase surveys into the checkout flow. This guide provides an overview of Fairing, instructions for installing the app, and support resources.
- Recharge Checkout on Shopify
- Use the default survey question “How did you hear about us?” or use custom survey questions to collect invaluable data about marketing efforts and attribution.
- Compare Average Order Value (AOV) and total revenue metrics to find your store's most profitable channels.
- Compare customer preferences with your referral sources and UTM parameters.
- Customize survey answers to match your marketing efforts.
- Enable or disable the ability for customers to write in an "Other" response.
- Choose your survey audience.
- Offer discounts for survey completion.
See an example
Fairing's Recharge integration allows you to embed the post-purchase survey into Recharge's subscription confirmation page.
- Install Fairing from the Shopify app store.
- After installation, the app will launch in Shopify.
- From the Fairing admin, click the Integrations tab.
- Locate Recharge and click Enable.
- Copy the installation code and open Recharge.
- From the Recharge merchant portal, select Storefront and select Checkout.
- Locate the Thank you page section and paste the Fairing installation code into this box.
- Click Save.
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