Discounts
Creating a discount code is a great way to add value to your customer's purchase, improve customer loyalty, and obtain new customers. Discount codes can be used in a variety of ways, from a single purchase to a recurring subscription. This article provides resources for creating, maintaining, and troubleshooting discounts in Recharge.
Create discount codes
Discount codes for subscriptions must be created in Recharge. If a discount code should apply to both one-time products and subscription products, you must create the code in both your ecommerce platform and in Recharge. It is recommended to always create your discount code in both Recharge and your ecommerce platform to prevent any issues for your customers.
If you are using the Shopify Checkout Integration, Recharge supports all of Shopify’s discount types on checkout. At this time, some discount types are supported for recurring orders with more on the way.
Refer to Creating discount codes for instructions on creating discounts in Recharge.
Edit, deactivate, disable, or delete discount codes
You can deactivate, disable, delete, or edit discount codes in Recharge, depending on the discount settings and type.
- In your merchant portal, select Discounts.
- Click the three dots next to the discount or click the discount and select an action from the options listed. See Discount actions for a description of each action.
Discount actions
Action |
Definition |
| Edit discount code |
Allows you to edit a discount's settings. Note: You can update certain settings depending on the discount type, however, there are some limitations to be aware of. Refer to Editing discount codes for more information.
|
| Deactivate discount code |
Deactivates the discount code for any future use, but keeps the discount code active for all existing subscription orders it is applied to. This is reversible and you can reactivate the discount at any point by clicking Reactivate. |
| Fully disable discount code |
Fully disables the discount code and removes it from any active subscription orders it is applied to. This is not reversible and will remove the code and disable it permanently. The fully disabled discount code will stay present in the database. |
| Delete discount code |
This removes the code completely from Recharge's database. This can only be performed once the code is fully disabled first. |
Search for a discount code
- In your merchant portal, select Discounts.
- Use the Search Bar to search for a specific discount code.
Bulk upload discount codes
If you have more than 100 codes to create, the Recharge support team can perform a bulk upload for you. Visit Creating discount codes in bulk for more information.
Use the API to create discount codes
You may want to consider using the Recharge API to create discount codes in Recharge. Visit Create discount codes in bulk using the API for more information.
FAQ
Visit Discounts FAQ for common questions related to discount codes.
Troubleshooting
If you are having trouble with creating or applying discount codes, visit Troubleshooting discount codes.
