Discounts

Creating a discount code is a great way to add value to your customer's purchase. Discount codes can be used in a variety of ways, from a single purchase to a recurring subscription. Discounts are a great way to improve customer loyalty and obtain new customers. While they can be complicated, this article aims at explaining some common use cases in order to help you understand how to make the most out of this powerful tool.

Watch a video

Creating Discount codes

Due to a Shopify limitation, discount codes for subscriptions must be created in ReCharge. If a discount code should apply to both one-time products and subscription products, you will have to create the code in Shopify and in ReCharge.

The exact steps for creating discount codes in ReCharge are covered in the Creating Discount codes guide 

Disable and delete discount codes

If you want to disable or permanently remove a certain discount code you can perform this by clicking on one of the options below:

Deactivate discount code - Deactivates the discount code for any future use while the code remains active in all the subscription orders where it has been applied to. This is reversible and you can re-activate the discount at any point.

Fully disable discount code - Fully disables the discount code and removes it from any active subscription orders. This is not reversible and will remove the code and disable it permanently while the discount code will stay present in the database. 

Delete discount code - This will remove the code completely from our database and also this can only be performed once the code was previously fully disabled. 

Bulk upload discount codes

If you have more than 100 codes to create, the ReCharge team can perform a bulk upload for you.

1. Download the Bulk Discount CSV.
2. Fill out the CSV with the following information:
   
   • Discount code
   • Discount duration (if it only applies to the first charge or to the recurring charges also)
   • Discount type (is it % of the charge or fixed amount) and its value
   • How many times can the discounts be used
   • Does it apply to subscriptions only or also to one time products?
   • Does it apply to a specific product and which product will be?
3. Send the CSV file to the ReCharge support team.

Use the API to create discount codes 

Additionally, you could consider using the ReCharge API in tandem with the Shopify API to create discount codes automatically in both systems. For this, you would need to create a script that would compare Shopify created discounts and ReCharge created discounts and if necessary create discount codes that are not found in both ReCharge or Shopify. 

You could also take a look at the guide that covers applying of the discount codes automatically to our checkout Apply discount codes to checkout automatically.