Discounts

Creating a discount code is a great way to add value to your customer's purchase. Discount codes can be used in a variety of ways, from a single purchase to a recurring subscription. Discounts are a great way to improve customer loyalty and obtain new customers. While they can be complicated, this article aims to explain some common use cases in order to help you understand how to make the most out of this powerful tool.

Creating discount codes

Discount codes for subscriptions must be created in Recharge, they can not be hosted in your eCommerce platform. If a discount code should apply to both one-time products and subscription products, you will have to create the code in Shopify or BigCommerce and in Recharge.

The exact steps for creating discount codes in Recharge are covered in the following guides:

• For merchants using the Recharge Checkout on Shopify or BigCommerce: Creating Discount codes
• For merchants using the Shopify Checkout Integration: Creating discount codes for the Shopify Checkout Integration 

Disable and delete discount codes

If you want to disable or permanently remove a certain discount code you can perform this by clicking on one of the options below:

Deactivate discount code - Deactivates the discount code for any future use while the code remains active in all the subscription orders where it has been applied to. This is reversible and you can re-activate the discount at any point.

Fully disable discount code - Fully disables the discount code and removes it from any active subscription orders. This is not reversible and will remove the code and disable it permanently while the discount code will stay present in the database. 

Delete discount code - This will remove the code completely from our database and also this can only be performed once the code was previously fully disabled. 

Search for a discount code

Use the Search Bar on the Discount page in Recharge to search for a specific discount code. 

Utilize specific search strings to narrow down discount codes through the discount id or code.

Search by Discount ID: id:<DISCOUNTID>; ie:id:50400624.

Search by Code: code:<DISCOUNTCODE>; ie:code:discount20.

Bulk upload discount codes

If you are using the Recharge Checkout and have more than 100 codes to create, the Recharge team can perform a bulk upload for you. For more information, visit Creating discount codes in bulk.

Use the API to create discount codes 

The Discount API is available to merchants using the Recharge Checkout. For more information, visit Create discount codes in bulk using the API.

FAQ

For common questions related to discount codes, visit Discounts FAQ. 

Troubleshooting 

If you are having trouble with creating or applying discount codes, visit Troubleshooting discount codes.