Postscript

Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue. With the Postscript integration, you can enable Reply to Buy functionality for your customers, collect opt-ins, and attribute sales to text message marketing. This guide provides an overview of Postscript, instructions for enabling the integration, and support resources. 

Before you start

• This guide is applicable only to merchants using the Recharge Checkout on Shopify.
• Postscript is also compatible with the Shopify Checkout Integration but must be installed and enabled on Shopify. See Getting started with Postscript for Shopify installation instructions. 

Features

• Send update card and billing notifications.
• Enable one-time purchases or subscription upsell.
• Customer win-back subscription.
• Reply to buy – Subscribers can easily text back "yes" to purchase.

Step 1 - Enable Postscript on checkout

1. From the merchant portal, click Storefront and select Checkout.
2. Under the CSS editor section, ensure the Enable JavaScript on page 1 of checkout checkbox is marked. If you do not see this checkbox available, contact the Recharge support team to have it enabled. 
3. Add the following code to the JavaScript text editor:

   <script>
   var ps_script = document.createElement('script');
   ps_script.type = 'text/javascript';
   ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
   document.head.appendChild(ps_script);
   </script>

4. Click Save.

Step 2 - Add Postscript code to the thank you page

1. From the Checkout settings page, locate the Thank you page section. 
2. Enter the following code to the Thank you page text editor:

   <script>
   window.ps__order_id = {{id}};
   var ps_script = document.createElement('script');
   ps_script.type = 'text/javascript';
   ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
   document.head.appendChild(ps_script);
   </script>

3. Click Save.

You will now see an unchecked SMS box at your checkout. When checked, it will prompt a customer to enter their mobile number.

Step 3 - Set up abandoned cart automation

1. Log in to your Postscript account and select Automations.
2. Select Create an Automation.
3. Select Recharge: Checkout Started for an automation trigger and set a cancellation trigger for Recharge: Order Created. This ensures the automation ends when a customer has completed their purchase.

Support

For general questions or troubleshooting assistance, contact the Postscript support team.