Sections
Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue. With the Postscript integration, you can enable Reply to Buy functionality for your customers, collect opt-ins from the ReCharge checkout, and attribute sales to text message marketing.
Note: This integration is only available for Shopify merchants who installed ReCharge before November 2nd, 2020, and are using the ReCharge Checkout.
Features
- Send update card and billing notifications
- Enable one time purchases or subscription upsell
- Customer win-back subscription
- Reply to buy functionality. Subscribers simply text back "yes" to purchase.
Step 1 - Enable Postscript on checkout
Note: Enabling the integration requires adding Javascript to the first page of the ReCharge checkout. Please reach out to support to get JS in checkout activated for your store.
- In your ReCharge Dashboard, click the wrench icon and then Checkout.
- Under CSS editor, check to see if you have the Javascript checkbox enabled.
- Add the code to the JavaScript text editor:
var ps_script = document.createElement('script');
ps_script.type = 'text/javascript';
ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
document.head.appendChild(ps_script); - Click Save when finished.
Step 2 - Add Postscript code to the thank you page
- On the same Checkout settings page, scroll down to the Thank you page textbox.
- Enter the following code:
<script>
window.ps__order_id = {{id}};
var ps_script = document.createElement('script');
ps_script.type = 'text/javascript';
ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
document.head.appendChild(ps_script);
</script> - Click Save when finished.
At this stage, you will now see an unchecked SMS box at checkout. When checked, it will prompt a customer to enter their mobile number.
Step 3 - Set up abandoned cart automation
- Within your Postscript account, login and use the left navigation to select Automations.
- Create a new automation by selecting Create an Automation on the upper right.
- You can select ReCharge: Checkout Started for an automation trigger and then set a cancellation trigger for ReCharge: Order Created to ensure that the automation ends when a customer has completed their purchase.
Troubleshooting and support
If you require assistance with the Postscript integration, contact the Postscript support team.