Postscript

Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue. With the Postscript integration, you can enable Reply to Buy functionality for your customers, collect opt-ins, and attribute sales to text message marketing. 

Before you start

• This guide is applicable to merchants using the Recharge Checkout on Shopify and walks you through the steps required to enable Postscript on the Recharge Checkout, once the app is installed on your Shopify store. 
• Postscript is also compatible with the Shopify Checkout Integration. However, since the checkout is handled directly by Shopify, this guide is not applicable. Merchants using the Shopify Checkout can install Postscript from the Shopify App Store and customize their checkout page within their Postscript Dashboard. 

Features

• Send update card and billing notifications
• Enable one time purchases or subscription upsell
• Customer win-back subscription
• "Reply to buy" functionality – subscribers can easily text back "yes" to purchase.

Step 1 - Enable Postscript on checkout

1. Click the Storefront in your merchant portal and select Checkout.
2. Under CSS editor, check to see if you have the JavaScript checkbox enabled.
3. Add the following code to the JavaScript text editor:

   <script>
   var ps_script = document.createElement('script');
   ps_script.type = 'text/javascript';
   ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
   document.head.appendChild(ps_script);
   </script>

4. Click Save.

Step 2 - Add Postscript code to the thank you page

1. On the Checkout settings page in your merchant portal, scroll down to the Thank you page textbox. 
2. Enter the following code to the Thank you page text editor:

   <script>
   window.ps__order_id = {{id}};
   var ps_script = document.createElement('script');
   ps_script.type = 'text/javascript';
   ps_script.src = 'https://sdk.postscript.io/integrations/sdk-min.js';
   document.head.appendChild(ps_script);
   </script>

3. Click Save.

You will now see an unchecked SMS box at your checkout. When checked, it will prompt a customer to enter their mobile number.

Step 3 - Set up abandoned cart automation

1. Log in to your Postscript account and select Automations.
2. Select Create an Automation.
3. Select Recharge: Checkout Started for an automation trigger and then set a cancellation trigger for Recharge: Order Created to ensure that the automation ends when a customer has completed their purchase.

Troubleshooting and support

If you require assistance with the Postscript integration, contact the Postscript support team.