When a first-time or repeat subscriber makes their way through the ReCharge-hosted checkout, their customer data gets securely passed between ReCharge and Shopify, creating the necessary data points along the way. Tracking which system controls what information can be challenging to wrap your head around, so we built out a few flowcharts to help clarify the process.
Checkout order flow
The chart shows the path the data takes during the first purchase for a new subscriber. Starting from the Shopify product page, data flows through the cart and checkout all the way to the creation of a customer profile in ReCharge and Shopify.
Recurring order flow
This chart shows the path data takes during a recurring payment. This path is the second charge and beyond, after the initial purchase has already processed. Starting with the subscription renewal, data flows from the point of charging the customer to placing the order in Shopify.