Understanding the Recharge order flow for Recharge Checkout on BigCommerce and Shopify

When a customer purchases a subscription product using the Recharge-hosted checkout, their customer data is securely passed between Recharge and the ecommerce platform. The following flowcharts provide clarity for understanding what customer data is handled by Recharge versus your ecommerce platform.

Checkout order flow

The following flowchart shows the path the data takes during the first purchase for a new subscriber. Starting from the platform product page, data flows through the cart and checkout to the creation of a customer profile in Recharge and the ecommerce platform.

Recurring order flow

This flowchart shows the path data takes during a recurring payment. This path represents all recurring charges that take place after the initial purchase has already been processed. Starting with the subscription renewal, data flows from the point of charging the customer to placing the order on the ecommerce platform.