Understanding the Recharge order flow for Recharge Checkout on BigCommerce and Shopify

When a first-time or repeat subscriber makes their way through the standard Recharge-hosted checkout, their customer data gets securely passed between Recharge and the ecommerce platform, creating the necessary data points along the way. Tracking which system controls what information can be challenging to wrap your head around, so we built out a few flowcharts to help clarify the process.

Checkout order flow

The chart shows the path the data takes during the first purchase for a new subscriber. Starting from the platform product page, data flows through the cart and checkout all the way to the creation of a customer profile in Recharge and the platform.

Recurring order flow

This chart shows the path data takes during a recurring payment. This path is the second charge and beyond, after the initial purchase has already processed. Starting with the subscription renewal, data flows from the point of charging the customer to placing the order on the platform.