There are a number of support options available to help you get started with Recharge. In this article, we'll go through the quickest and most popular avenues when you are getting started onboarding to Recharge and preparing to launch your subscription business.
Guides to help you get started with Recharge
We have dedicated guides in the Help Center designed to help new merchants get set up on the platform at a comfortable pace through self-guided lessons and videos:
- Getting started with the Shopify Checkout Integration
- Getting started with the Recharge Checkout on BigCommerce
- BigCommerce Checkout Integration Early Adopter Program
- Getting started with Recharge - Developer Documentation
Contacting Recharge support
The Recharge support team is dedicated to helping you troubleshoot issues, providing resources, and answering any questions you may have about the Recharge platform.
Visit Contacting Recharge support for more information on the types of support we offer, tips for contacting support, and a list of topics outside of our scope of support.
Recharge created the Merchant HQ as a place for merchants to browse all relevant resources, no matter what stage their business is currently at. You can review the available content while you're getting started with Recharge, or as you continue to grow and scale your customer base.
Recharge offers a pre-recorded onboarding webinar. During this webinar, a Recharge representative goes over the basics setup steps, introduces you to some popular features, and answers a few common questions.
To watch the onboarding webinar, visit the registration page.
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