Onboarding resources
There are a number of support options available to help you get started with Recharge. In this article, we'll go through the quickest and most popular avenues when you are getting started onboarding to Recharge and preparing to launch your subscription business.
Guides to help you get started with Recharge
We have dedicated guides in the Help Center designed to help new merchants get set up on the platform at a comfortable pace through self-guided lessons and videos:
- Getting started with the Shopify Checkout Integration
- Getting started with the BigCommerce Checkout Integration
- Getting started with Recharge - Developer Documentation
Contacting Recharge support
The Recharge support team is dedicated to helping you troubleshoot issues, providing resources, and answering any questions you may have about the Recharge platform.
Visit Contacting Recharge support for more information on the types of support we offer, tips for contacting support, and a list of topics outside of our scope of support.
Merchant HQ
Recharge created the Merchant HQ as a place for merchants to browse all relevant resources, no matter what stage their business is currently at. You can review the available content while you're getting started with Recharge, or as you continue to grow and scale your customer base.
Onboarding training
Recharge offers a four-part training course to go over the basics setup steps, introduce you to some popular features, and answer a few common questions.
To access the onboarding training, visit the Merchant Academy.
