Onboarding resources
There are a number of support options available to help you get started with Recharge. In this article, we'll go through the quickest and most popular avenues when you are getting started onboarding to Recharge and preparing to launch your subscription business.
Onboarding webinar
Recharge offers an on-demand onboarding webinar. During the onboarding webinar, a Recharge representative will be going over the basics of how to get your app set up, cover some popular features, and answer Frequently Asked Questions.
To watch the onboarding webinar, visit the registration page.
Guides to help you get started with Recharge
We have dedicated guides in the Help Center designed to help new merchants get set up on the platform at a comfortable pace through self-guided lessons and videos:
- Getting started with the Recharge Checkout on BigCommerce
- Getting started with the Shopify Checkout Integration
- Getting started with Recharge - Developer Documentation
Contacting Recharge support
The Recharge support team is dedicated to helping you troubleshoot issues, providing resources, and answering any questions you may have about the Recharge platform.
Visit Contacting Recharge support for more information on the types of support we offer, tips for contacting support, and a list of topics outside of our scope of support.
Merchant HQ
Recharge created the Merchant HQ as a place for merchants to browse all relevant resources, no matter what stage their business is currently at. You can review the available content while you're getting started with Recharge, or as you continue to grow and scale your customer base.
