ReCharge is excited to announce the release of our new feature, ReCharge Shipping Zones and Rates!
With ReCharge Shipping Zones and Rates, you can create shipping rates directly in ReCharge. We use the shipping rates you configure in ReCharge to determine which rates will be applied to both checkout and recurring orders.
You can manually create and manage your own shipping zones within ReCharge, or import rates from Shopify as well as different third-party integrations.
Overview and benefits
You can now configure shipping rates specifically within ReCharge with ReCharge Shipping Zones and Rates. You have full control over the shipping rates available to your customers and can configure different rates for orders placed around the globe.
Moving away from relying on Shopify's rates provides your customers with a more stable experience when ordering subscription products. With ReCharge Rates you no longer have to worry about calls to Shopify timing out, as shipping rates are now stored directly on ReCharge. This results in an overall better order experience for your customers.
Not only does this new feature provide you with more flexibility over your shipping rates but it's also compatible with some of the most popular third-party shipping integrations. You can now pull shipping rates from third-party integrations directly into your ReCharge Rates.
Specify what rates apply to which locations by creating shipping zones. ReCharge Shipping Zones lets you set shipping rates by country, state/province/territory, or an all-encompassing rest of world option.
- Countries - Configure your shipping zones per country.
- ie. Shipping Zone A applies to orders originating in Canada. Shipping Zone B applies to orders originating in Egypt.
- States/Provinces/Territories - Further narrow your shipping zones down by configuring them at a provincial level.
- ie. Shipping Zone A applies to orders originating in California. Shipping Zone B applies to orders originating in New York.
- Rest of World - Create a shipping zone for all other countries not already included in a zone. All other countries in the world will be displayed and accepted at the checkout when the rest of world option is selected.
- ie. Shipping Zone A provides free shipping to orders originating in England. Shipping Zone B charges customers everywhere else in the world a flat rate of $10.00.
To make it easier, you can have multiple regions, or zones, in one shipping zone. For example, you could create one shipping zone for both Canada and the US.
You cannot, however, have one region in multiple Shipping Zones. For example, Canada could not be in Shipping Zone A and Shipping Zone B.
With ReCharge Shipping Zones and Rates, you can now choose between two different rate types:
You can choose to set up your own rates, import your Shopify shipping rates, or use a third-party app to calculate your shipping rates.
Basic shipping rates
With Basic shipping rates, you'll continue to use the rates you've configured in Shopify to charge shipping on subscription orders. We send a request to Shopify each time an order is created and they provide us with the shipping rate to charge on each order.
This will allow you to charge any custom rates you have configured in Shopify, and is useful if you're using Shopify Shipping Profiles. You can also use this method if you are using an unsupported third-party shipping app for rates.
Advanced shipping rates
With ReCharge Shipping Zones and Rates, you have access to additional shipping settings through our advanced shipping rate options. With advanced shipping rates, you can fully control your shipping settings, right in ReCharge!
Import rates from Shopify
With Advanced shipping rates, you can import rates that you've created through Shopify and save them right in ReCharge. That way, we can pull the rates from our database and improve the checkout creation process for your customers.
You'll need to import your rates from your eCommerce platform the first time you use ReCharge Shipping Zones and rates. Follow our guide to importing rates to get started with this method.
Manually configure rates
Advanced shipping rates allow you to configure your own shipping rates, directly within ReCharge. That way, you can eliminate the need for external requests when displaying rates at the checkout and on recurring orders.
By setting up your own rates, you have full control over how customers are charged for shipping at checkout. You can update your own rates at any time to reflect your business needs.
You also have the option to Add conditions to your shipping rates, so you can set order weight or amount requirements that need to be met to qualify for that rate.
Include shipping rates from Shopify
ReCharge Shipping Rates also provides you the ability to display your rates from Shopify directly in the ReCharge checkout through our Include shipping rates from Shopify option.
With this option enabled, all rates stored in your Shopify shipping settings for that zone are displayed at the ReCharge checkout. These options are entirely managed in Shopify.
This is a great option if you are using an unsupported third-party app to calculate your rates or have a specific setup that you can't replicate in ReCharge, such as using Shopify Shipping Profiles for per product rates.
To enable the include shipping rates from Shopify option, select Manage zones from the Shipping settings page. On the Shipping Zone page, toggle the option Include shipping rates from Shopify option on. Once enabled, any rates for that specific zone in Shopify will display at the ReCharge checkout.
Our Advanced shipping rates also let you eliminate unnecessary calls to Shopify by connecting to third-party integrations right within your shipping zones.
Now you can set up shipping zones within ReCharge to pull rates directly from your third-party integrations. The following integrations are currently supported with ReCharge Shipping Zones:
By setting up your third-party rates directly in ReCharge, you eliminate an additional call to Shopify, providing more stable shipping rates during order creation.
Check out our instructions on setting up shipping zones for third-party integrations to get started.
You can also configure additional customizations with ReCharge Shipping Zones and Rates.
Checkout display of countries
You can now configure the order in which countries are displayed at the checkout.
Simply drag and drop the name of the county and press Save to make it easier for customers to find their country at checkout.
Shipping weight unit
Determine the shipping weight unit you use to set the weight of products in your store.
We've compiled frequently asked questions asked during the Shipping Zones Beta and combined them with the Shipping FAQ.