Adding a manual shipping rate using Recharge Shipping Zones and Rates
BigCommerce
Recharge Checkout on Shopify
Sections
With Recharge Shipping Zones and Rates, manage your shipping rates directly within Recharge. This guide explains how to add manual zones and shipping rates that display when customers check out with a subscription product.
Platform:
- BigCommerce Checkout Integration
- Recharge Checkout on BigCommerce
- Recharge Checkout on Shopify
If you're using the Shopify Checkout Integration you must set up and maintain your shipping settings in Shopify, refer to the dedicated guide for setting up shipping.
Before you start
- If you're using the Shopify Checkout Integration you must set up and maintain your shipping settings in Shopify, refer to the dedicated guide for setting up shipping.
- Recharge Shipping Zones is available automatically for all BigCommerce merchants.
- Merchants using the Recharge Checkout on Shopify must enable advanced shipping in Recharge to manually add their own shipping rates and zones.
Step 1 - Access Recharge Shipping Zones
- Click Settings in your merchant portal and select Shipping.
- Ensure that Use Recharge zones, rates and integrations (Advanced) is selected under Shipping setup.
- Select Manage zones from the Shipping zones section.
Step 2 - Add a shipping zone
- Select Add shipping zone.
- Enter a Zone name.
- Search for the specific region that the rate should apply to.
- Click Save zone.
Step 3 - Add the shipping rate
- Select Add rate.
- Select Set up your own rates.
- Add a Rate name.
- Set the Price that you wish to charge for shipping.
- Click Save.
Conditions
You can also set conditions for your manual rates by selecting Add conditions. Only customers whose orders meet the conditions will be eligible for the shipping rate:
- Based on item weight - Orders must weigh a certain amount to qualify for the shipping rate.
- Based on order price - Orders must total a certain dollar amount to qualify for the shipping rate.
Manage shipping zones and rates
You can update your shipping zones and rates saved on Recharge at any time.
- Click Settings in your merchant portal and select Shipping.
- Select Manage zones from the Shipping zones section.
- Select the name of the zone you wish to update.
- Make changes to the zone and press Save.
Note: Updating your shipping rates in a zone will apply to new orders only. Contact Recharge support if your new rates should apply to any upcoming orders.
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