With ReCharge Shipping Zones and Rates you can store and access all of your shipping information directly in ReCharge, providing you with more control over the shipping rates you offer.
In order to use ReCharge Shipping Zones and Rates, you will need to enable our Advanced shipping settings. Once enabled, you can save imported rates from Shopify, add additional rates or zones manually as well as import rates from third-party integrations!
Before you start
With ReCharge Shipping Rates and Zones, you can manage your rates directly in ReCharge.
Use our Basic shipping settings if you'd prefer to keep managing your rates in Shopify. With this method, ReCharge will send a request to Shopify for rates each time an order is created.
Enable the Advanced Shipping settings option
To get started with ReCharge Shipping Rates and Zones, you will need to enable the Advanced shipping settings option.
- Navigate to the ReCharge Settings menu and select Shipping.
- Make sure that Charge shipping from the Charge shipping section.
- Select Use ReCharge zones, rates, and integrations from the Shipping setup drop-down menu.
- Follow the Permissions update required prompt to update your store's permission so that ReCharge can read your store's shipping settings. Once permissions have been updated, select Next.
- The first time you set up Advanced rates you will need to import your existing rates from Shopify. This ensures that there are no interruptions with retrieving shipping rates on all orders the moment you switch to ReCharge Rates. Any rates that should be excluded from ReCharge can be easily be deleted after the initial import.
Import rates from Shopify
If you've already configured rates in Shopify but would like to store them on ReCharge, you can use the Advanced Shipping option to import your rates.
You can also use this method to import rates from an unsupported third-party integration to prevent shipping rate errors.
- Once you've updated and confirmed your permissions, review the Shopify shipping zones and rates that you will be importing into ReCharge.
- Press Next to confirm the Shopify shipping zones and rates that you'll be importing.
- Confirm the import by typing IMPORT into the Confirmation required dialog box and select Import.
ReCharge will then save the rates previously created in Shopify to our database and use them during the order creation process to prevent any errors.
Updating Shopify shipping zones and rates
If you update your shipping zones and rates in Shopify, you will need to import the zones and rates again in ReCharge.
Re-importing shipping zones and rates from Shopify will remove any existing rates in ReCharge, and recreate the shipping zones and rates with the most up to date information from Shopify.
Manage manual shipping zones and rates
Once you have Advanced shipping settings enabled, you can create new shipping zones, or manage rates for your imported zones directly in ReCharge.
Step 1 - Access ReCharge Shipping Zones
- Navigate to the ReCharge Settings menu and select Shipping.
- Select Manage zones from the Shipping zones section of the Shipping settings page.
Step 2 - Add a shipping zone
- Select Add shipping zone.
- Enter a Zone name.
- Search for the specific region that the rate should apply to.
- Press Save zone.
Step 3 - Add the shipping rate
- Select Add rate.
- Select Set up your own rates.
- Add a Rate name.
- Set the Price that you wish to charge for shipping.
- Select Save to save the rate.
Conditions
You can also set conditions for your manual rates by selecting the add conditions button.
Only customers whose orders meet the conditions set will be eligible for the shipping rate.
Based on item weight - Orders must weigh a certain amount in pounds to qualify for the shipping rate.
Based on order price - Orders must total a certain dollar amount to qualify for the shipping rate.
Use conditions to offer shipping incentives to customers such as spend $50.00 to receive free shipping.
Include rates from Shopify option
You can also display rates from Shopify directly in the ReCharge checkout by enabling the Include rates from Shopify feature.
With this option toggled on, any rates that exist in Shopify will also be reflected in the ReCharge checkout.
Managing shipping zones and rates
You can update your shipping zones and rates saved on ReCharge at any time.
- Navigate to the ReCharge Settings menu and select Shipping.
- Select Manage zones from the Shipping zones section of the Shipping settings page.
- Select the name of the zone you wish to update.
- Update your shipping preferences and select Save.
Access shipping rates from a third-party integration
ReCharge Shipping Rates are currently compatible with Advanced Shipping Rules, Bespoke Shipping, and Passport Shipping. You will need to have the third-party integration configured in ReCharge before you can add the shipping rate to your shipping zone.
You can import shipping rates from Shopify to pull rates from unsupported integrations.
Step 1 - Access ReCharge Shipping Zones
- Navigate to the ReCharge Settings menu and select Shipping.
- Select Manage zones from the Shipping zones section of the Shipping settings page.
Step 2 - Add or select a shipping zone
- Select Add shipping zone to create a new shipping zone, or select a previously existing zone.
- Select Add rate.
- Select Use a third-party app to calculate rates.
- Select your third-party app from the drop-down menu.
- Select Save to save the rate.
Once added, any shipping rates configured in the third-party integration will display at the ReCharge checkout.