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Recharge
Customers and Orders
Customer portal
Troubleshooting and FAQ

Customer portal troubleshooting & FAQ

Customer portal themes were built to supercharge your business through churn reduction and improve the experience of your customers on any device. The linked guides go through common questions received about the portal and how it functions.

Sections

Can I add or remove features in the Customer Portal?
Can I select a different customer when previewing the Customer Portal theme?
Discount code option does not appear on the customer portal
Why is the delivery schedule or upcoming orders tab showing none or a limited amount of upcoming orders?

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