Updating subscriptions in bulk

Whenever you make an update to a product in your ecommerce platform, changes are reflected on your storefront so new subscriptions are updated by the change. Existing subscriptions retain the product and subscription properties set at the time of purchase. You may need to edit existing subscriptions to ensure that the subscription properties are correct and up to date for existing customers. This guide provides a breakdown of the types of updates available and how to process them.

Types of bulk updates

Bulk update	Platforms	Tools	Resources
Applying or removing a discount code	Recharge Checkout on BigCommerce Recharge Checkout on Shopify  Shopify Checkout Integration	CSV file via Recharge Support	Applying a discount code to an existing subscription
Cancel subscription	Recharge Checkout on BigCommerce Recharge Checkout on Shopify Shopify Checkout Integration	Multi-Select Bulk Managing Subscriptions	Pause, cancel or delete a subscription
Day of the month or week	Recharge Checkout on BigCommerce Recharge Checkout on Shopify	Bulk Managing Subscriptions	Charging on a specific day of the month or week
	Shopify Checkout Integration	CSV file via Recharge Support
Expiration after X number of charges	Recharge Checkout on BigCommerce Recharge Checkout on Shopify Shopify Checkout Integration	Bulk Managing Subscriptions	Adding or removing an expiration from existing subscriptions
Frequency and interval	Recharge Checkout on BigCommerce Recharge Checkout on Shopify Shopify Checkout Integration	Multi-Select Bulk Managing Subscriptions	Adjusting the order schedule for existing customers
Line item properties	Recharge Checkout on Shopify Shopify Checkout Integration	Multi-Select Bulk Managing Subscriptions	Adjusting line item properties
Next charge date	Recharge Checkout on BigCommerce Recharge Checkout on Shopify Shopify Checkout Integration	Multi-Select Bulk Managing Charges Bulk Managing Subscriptions	Editing upcoming charge dates
Prepaid order date	Recharge Checkout on BigCommerce Recharge Checkout on Shopify  Shopify Checkout Integration	CSV file via Recharge Support	Editing prepaid shipment dates
Product swap	Recharge Checkout on BigCommerce Recharge Checkout on Shopify	Bulk Managing Subscriptions	Adding or swapping a product
	Shopify Checkout Integration	CSV file via Recharge Support
Product title or Variant title	Recharge Checkout on BigCommerce Recharge Checkout on Shopify	Bulk Managing Subscriptions	Renaming products for existing subscriptions
	Shopify Checkout Integration	CSV file via Recharge Support
Recurring price	Recharge Checkout on BigCommerce Recharge Checkout on Shopify Shopify Checkout Integration	Multi-Select Bulk Managing Subscriptions	Changing the price for existing subscriptions
Shipping rates	Recharge Checkout on BigCommerce Recharge Checkout on Shopify  Shopify Checkout Integration	CSV file via Recharge Support	Editing shipping rates for existing subscriptions
Update cart attribute	Recharge Checkout on BigCommerce Recharge Checkout on Shopify  Shopify Checkout Integration	CSV file via Recharge Support	Update cart attributes and notes

Updates via Recharge Support

If your business model requires frequent updates it is recommended to use the available tools or the Recharge API.

Recharge Support processes bulk updates as a courtesy during Support hours Monday to Friday, excluding holidays, on a first come first serve basis. CSV files must be received at least five business days before the changes need to take effect. The minimum number of orders that can be bulk edited is 50.

Once the CSV file is prepared and the file reviewed for accuracy, send a copy to the Recharge Support team. Include the following information in your request:

• The type of bulk update.
• The number of rows contained in the file.
• The myshopify.com or store URL.