You can edit a discount if you want to change its settings. This feature is useful when you need to update a discount after you've shared the code with customers. You can update certain settings depending on the discount type, but there are some limitations to be aware of when editing discounts. This article explains how to edit discounts and which discount settings are accessible based on the discount type.
Edit a discount
1. Select Discounts in the merchant portal.
2. Click the three dots next to the discount you want to edit and select Edit.
You can also edit discounts by selecting Edit discount code on the Discount code details page.
The discount settings you can edit are conditionally based on the type of discount and the channel where the discount can be used.
- If a discount applies to one charge only and is set to only be used on the checkout page, you can edit all discount settings.
- If a discount applies to a set amount of charges, all charges and/or applies to any channel besides the checkout page then you can only edit the following discount sections:
- Application limits
- Date Range
Once you've determined which settings you can edit, you should then determine which, if any, limitations apply before editing the discount. See Limitations for details.
There are certain limitations that apply to some of the discount settings you can edit. Refer to the table below to familiarize yourself with any limitations before updating the discount code.
|Application Limits||Limit the number of times a discount can be applied in total||You must set this value to a number greater than or equal to the number of times the discount has been redeemed.|
|Date Range||Start date||
If the Start date value is the day you are editing the discount or a day in the future, you can adjust this setting.
If the Start date is a date prior to the date you are editing the discount, you cannot change this setting.
|Date Range||Set an expiration date for new customers||This value can only be updated to the day you are editing the discount or a date in the future.
Setting this value to a date in the past will not retroactively remove the discount from orders prior to that date.
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