Customer portal
- Understanding the customer portal
- Comparing the customer portal options
- Accessing the customer portal
- Passwordless login for the customer portal
- Customer portal themes FAQ
- Managing subscriptions in the customer portal for the Shopify Checkout Integration
Guides for your customers
Managing customers
- Customer has an active subscription but no upcoming charge dates
- Customer details page
- Customer details page FAQ
- Managing your customers
- Shopify Customer Sync
- Adding a customer to Recharge manually
Modifying orders
- Understanding single payment methods
- Adding a product to a new or existing order
- Manually process a recurring order immediately
- Updating SKUs for existing and future subscription orders
- Adding one-time products to an upcoming order
- Finding and exporting Shopify variant IDs
Order processing
- Understanding the Recharge order flow on the Shopify Checkout Integration
- Understanding the Recharge order flow for Recharge Checkout on BigCommerce and Shopify
- Understanding the order flow for orders created using the Recharge API
- Viewing orders, subscriptions, and customers
- Order processing FAQ
- Understanding card declines and order errors
Troubleshooting charge error messages
- Stripe Error: This account cannot make live charges
- Braintree SDK compliance
- Troubleshooting charge error messages
- Handling missing payment method errors
- Handling payment method revoked errors
- Handling pending charges