Accounts and Billing
- Recharge billing and pricing
- Understanding your billing page
- Viewing monthly invoices
- Managing your Recharge account
- Managing Recharge user and account permissions
- Accessing Recharge through your ecommerce platform
Billing FAQ
- Billing FAQ
- What is the app approved usage limit?
- Does Recharge charge tax on my invoice?
- How are transaction fees charged?
- How does Recharge bill my account?
- How do I reactivate my Recharge account?
Checkout
- Identifying your store's Recharge checkout platform
- Address Reuse
- Creating direct checkout links
- Setting up a custom checkout domain
- Customizing the Recharge checkout
- Can I use Stripe Elements with Recharge Checkout?
Checkout FAQ
- Available products appear as out of stock at checkout
- Can I add a TikTok pixel to the checkout?
- Can I edit the store link on the Thank you page?
- Can I limit the number of subscriptions per order?
- Cart data not available - Please check if password is set on your store
- Cart Error: Cannot find variant
Notifications
Notifications FAQ
- Notifications troubleshooting and FAQ
- A customer claims they are not receiving any subscription notifications
- Can I automatically translate my notification emails?
- Can I change when the upcoming charge notification is sent?
- Can I translate the month displayed in email notifications?
- Customer canceled their subscription but did not receive a cancelation notification
Discounts
- Discounts
- Creating discount codes
- Editing discount codes
- Discount code common use cases
- Using the Shopify Discount Import feature
- Managing discount codes in bulk
Discount FAQ
- Discounts troubleshooting and FAQ
- Can customers apply minimum purchase discount codes to existing subscriptions?
- Can I discount an individual product variant?
- Can I exclude subscription products from my discount code?
- Can I use automatic promotions or discounts in Recharge?
- Can my customers apply BigCommerce gift certificates?
Exports
Managing payments
- Reconciling payments and refunds with Stripe
- Issuing a refund through the Shopify Checkout Integration
- Supported currencies
- Removing customer details
- Handling fraudulent charges
- Managing Shopify’s payment authentication with nextActionURL
Payment processors
- Payment processors
- Connecting to Stripe
- Changing Stripe accounts
- Connecting to Braintree or PayPal via Braintree
- Connecting to Authorize.net
- Transferring from Braintree to Stripe or Authorize.net
Payment Processors FAQ
- Payment processors troubleshooting and FAQ
- Can I use Recharge if I sell products that contain CBD?
- Customer is still being charged on old Apple or Google Pay credit card
- Does Braintree SDK compliance impact my configuration with Recharge?
- Does Recharge support Amazon Pay?
- Google Pay does not display as a payment method
Site settings
- Translations
- Changing the wording at checkout and updating store policies for Shopify
- Updating the legal settings
- Providing collaborative access
- Adding additional content and scripts
- Adding a Facebook tracking pixel
Shipping
- Support for local delivery and pickup
- Offering different shipping rates for subscriptions and one-time products
- Setting up shipping for the Shopify Checkout Integration
- Setting up shipping for the Recharge Checkout on Shopify or BigCommerce
- Recharge Shipping zones and rates
- Adding a manual shipping rate using Recharge Shipping Zones and Rates
Shipping FAQ
- Shipping troubleshooting and FAQ
- Are there any countries that I can't ship to when using BigCommerce or Shopify?
- Can customers choose their preferred shipping rate on subscription orders?
- Can I set specific shipping rates based on what my customer has in their cart?
- Can I use the Shopify Local Pickup and Delivery function with Recharge?
- How can I remove shipping to sell only digital products?
