Submit a request

e.g. my-store.myshopify.com

Check if your store is unable to process orders or there is a business critical outage. If you're not currently on a paid support plan, selecting this will enroll you in the Success plan at $49/month, which includes weekend support and a guaranteed 4-hour response time on urgent requests. Read more about our support plans here: https://rechargepayments.com/support-add-ons

Please submit at least three 30-minute windows that might work for you to receive a callback. Please include a time zone.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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